PRIVACY POLICY

Last updated June 9, 2024

This privacy policy is for Conversational Intelligence, LLC ("Company," "we," "us," or "our") and our mobile application Banter AI (the "App"). It describes how we collect, use, and share your personal information when you use our App and related services (collectively, the "Services").

1. INFORMATION WE COLLECT

We may collect the following types of information when you use our Services:

• Information you provide directly, such as your name, email address, and any messages, photos, or content you submit through the App. If you upload photos, we may store them to analyze and improve our AI algorithms.
• Information we collect automatically, such as your device information, device identifiers, IP address, usage data, and diagnostic data.
• Information obtained from third-party services that you choose to connect to our App.
• Log and Usage Data, such as IP address, browser type, and settings, and information about your activity in the Services, including date/time stamps, pages viewed, and actions taken.
• Device Data, such as your device's IP address, model, and operating system, and network information.
• Location Data, which can be precise (like GPS) or imprecise (like IP-based location).

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services, including training and enhancing our AI models
• To personalize your experience and deliver content and features relevant to your interests
• To communicate with you about the App, respond to your requests, and send you service-related notifications
• For analytics purposes to understand how users interact with the App and to improve our AI algorithms
• To detect, prevent, and address technical issues and to ensure the security of our Services
• To comply with our legal obligations and enforce our rights

3. SHARING OF INFORMATION

We may share your information with the following types of third parties:

• Service providers and contractors who perform services for us, including AI and analytics providers
• Affiliated companies within our corporate group
• Law enforcement, government authorities, and private parties, when we believe in good faith it is necessary to protect our legal rights or comply with the law
• Entities involved in business transfers such as mergers, acquisitions, or bankruptcies

We do not sell your personal information to third parties. We may allow third parties to provide analytics services and serve advertisements on our behalf. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Services and other websites and applications.

4. YOUR RIGHTS AND CHOICES

Depending on where you reside, you may have certain rights regarding your personal information, such as the right to access and correct your data, request deletion, object to or restrict processing, and withdraw consent. To make such a request, please contact us using the details provided below.

You can stop all collection of information by the App by uninstalling the App. You may also be able to adjust your device permissions to limit the data the App can collect.

5. CHILDREN'S PRIVACY

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided personal information, please contact us to request deletion.

6. DATA RETENTION

We will retain your information for as long as your account is active or as needed to provide you Services. We may retain and use your information, including photos you upload, as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and improve our AI services.

7. SECURITY

We implement reasonable security measures to protect your information. However, no data transmission or storage system can be guaranteed to be 100% secure, especially when dealing with AI systems that analyze user content.

8. INTERNATIONAL USERS

The App is based in the United States and the information we collect is governed by U.S. law. By accessing or using the App or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the U.S. and other countries, where you may not have the same rights and protections as you do under local law.

9. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and similar tracking technologies to collect and store your information. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Services, but your ability to use some features or areas of our Services may be limited.

10. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

11. CONTACT US

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@getbanter.ai or by mail at: